Published on January 4th, 2018 | by Brad Gibson3
DirecTV Now outages continue; AT&T silent
DirecTV Now subscribers are continuing to report substantial service outages overnight with many still unable to access the streaming media service Thursday morning.
The online outage tracking site DownDetector.com reports the number of DIRECTV Now complaints spiked last night during prime time viewing hours and continued until after midnight eastern time.
Some reported the service was still inaccessible Thursday morning on DownDectector.com messages boards. Charly Potts wrote, “DTVN has been down since 10 (PM) or so last night here in Adair, Oklahoma. Nothing but the stupid buffering wheel going round and round.”
The service’s Twitter customer service page, @DIRECTVNowHelp, has acknowledged several times over the last week of problems, although it has not given details of what is causing the technical issues.
One customer on the Twitter page reported being told by a DirecTV Now support person by phone on Wednesday that the issue was “a server issue” and then asked “when will the service be back up?” but got no reply.
BESTAppleTV.com has repeatedly tried to reach a spokesperson for AT&T, which owns DIRECTV Now, for comment and has received no replies. DirecTV Now has not released an official statement on the continued outages.
Historically, the outages over the past few weeks have been mostly in the evening when usage is at its greatest.