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Published on December 26th, 2018 | by Brad Gibson

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EXCLUSIVE: T-Mobile streaming TV service delayed until April at the earliest

T-Mobile will not launch its live streaming TV service until the calendar second quarter of 2019 at the earliest, putting a major setback to the project that has been met with technical issues and objections from its president and CEO, John Legere, multiple sources within the company report.

Sources have confirmed the service is currently encountering “performance issues” with one source saying it’s “not what it should be.”

A second source has confirmed to BESTAppleTV that Legere is disappointed in the “look and feel” of the services graphic user interface as it currently stands and doesn’t feel it can currently support huge numbers of concurrent users on various platforms.

Sources confirm that while the planned service is using the backbone of the TV service Layer3TV, which T-Mobile bought earlier this year, it is not “robust enough” to support the expected customer demand.

One source confirmed that the issues are “not tweaks”, but more complex and serious in nature.

People with knowledge of the services development asked for anonymity because they weren’t authorized to discuss the issue.

Bloomberg reported December 19th T-Mobile was delaying the debut of its streaming video service until next year in an attempt to offer a more robust service. Sources are confirming the company is now hoping for a firmer launch date toward the end of the calendar first quarter, but that “the issues are so profound and require extensive testing, any timeframe for launch is just a guess right now,” as one source put it.

A little more than one year ago, T-Mobile announced plans for a “disruptive” internet TV service, set to launch this year. Legere said in announcing the deal that the company would “bring real choice to consumers across the country.”

T-Mobile’s bought TV service Layer3TV in January as the backbone of the planned streaming service for various devices, such as Apple TV. Currently, Layer 3 has a broadband-delivered subscription TV service available online and on mobile devices in Denver, Chicago, Los Angeles, Washington D.C., and Dallas/Ft. Worth.

Layer3TV, founded in 2013, offers more than 275 high-definition channels and 25,000 on-demand titles starting at $75 a month. The current service offers a cloud-based video recording service of up to eight channels at once, and access to apps like YouTube, Pandora, Facebook, and iHeartRadio.

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About the Author

Brad is co-founder and editor-in-chief of BESTAppleTV.com. He has been a technology reporter since the late 1980s having previously worked for MacUser, MacFormat, and iCreate magazines, as well as MacNN.com, MacObserver.com, MacCentral.com, MacMinute.com, and Macworld.com. He hosted and produced the MacFormat This Week podcast for three years. He was also a reporter, editor, and producer for the Associated Press and United Press International.



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